info@uideazone.com

Company Info

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Shipping & Handling

Uideazone ships thousands of orders daily across the globe. To provide better service, we’ve put a lot of focus on making sure the items get delivered to our customers as quickly as possible, and we provide free shipping direct to your door. Just buy our products, you can enjoy our great service.

*Please note:

Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.

Shipping Method & Time

Purchasing Process

Order Successful

After you have successfully placed your order you will receive email confirmation from us. If you have any requests for your order, kindly let us know as soon as possible before your item enters the processing stage.

Processing

Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.

We are happy to announce that now most orders can be shipped out within 24 hours. Kindly note a small quantity of orders may still need between 3-5 business days depending on stock availability.

If you have any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated Customer Support team will contact you within 24 hours.

Tracking Your Order

For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.

Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept any responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay.